Privacy Protection

13bet Privacy Policy

Your trust in 13bet is our most valuable asset. Everything about how your personal information is collected, stored, and protected is clearly explained here.

SSL Encrypted Your Data Is Never Sold GDPR Compliant Updated: January 2026
Key Points

Privacy Policy Summary

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Data Protection

All your data is kept secure using 256-bit SSL encryption. Your information is never sold to any third party.

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Transparent Policy

The purpose behind collecting each piece of information is clearly communicated. No hidden intentions.

⚙️
Your Control

You have the right to request access to, correction of, or deletion of your information.

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No Third Parties

Your personal information is never sold or shared with advertisers or other companies.

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Limited Retention

Data is not retained beyond the required period. Once legal obligations are met, data is deleted.

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Easy Contact

For any privacy-related questions, you can reach our support team 24/7.

13bet always treats its users' privacy with the utmost respect. This Privacy Policy explains what information 13bet collects, why it is collected, how it is used, and what steps we take to keep your data safe. This policy applies automatically whenever you use the 13bet website or app, so please read it carefully — you have the right to know.

This Privacy Policy was last updated in January 2026. You will be notified in advance of any changes.

01

What Information We Collect

13bet only collects information that is strictly necessary for platform operations, account verification, and legal compliance. We do not believe in collecting excessive or unnecessary data.

Personal Identification Information

  • Full name and date of birth (for age verification)
  • Email Address & Mobile Number
  • Current address and country
  • National ID or passport number (required for KYC verification)

Automatically Collected Information

  • IP Address & Device Type
  • Browser and operating system information
  • Time spent on the site and pages visited
  • Login Time & Location Data

Financial Information

  • Deposit and withdrawal amounts and transaction history
  • Mobile Banking / Nagad / Rocket account number (for transaction verification only)
  • No payment card details are stored on our servers
Data Type Reason for Collection Mandatory?
Full name and date of birth Age and Identity Verification Yes
Email / Phone Account Security & Communication Yes
National ID Card KYC Legal Compliance Where Applicable
IP & Device Security Monitoring Automatic
Transaction History Financial Records & AML Compliance Yes
02

How Your Information Is Used

Collected information is used solely for specific and legitimate purposes. 13bet will never use your data for anything beyond what you have consented to.

  • Account Management: To secure registration, login, and account safety.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your issues and handle complaints.
  • Legal Compliance: To comply with Anti-Money Laundering (AML) and KYC regulations.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Responsible Gaming: To identify signs of addiction and provide timely support.
  • Service Improvement: To analyze and improve the overall platform experience.

Your data is never used for advertising, third-party marketing, or any commercial transaction.

03

Data Retention & Security

13bet follows the highest industry standards to protect your data. Our servers are encrypted and undergo regular security audits.

Security Technology

  • 256-bit AES Encryption — Banking-Grade Security
  • Data transfers are secured using TLS 1.3 protocol
  • Two-Factor Authentication (2FA) Support
  • Firewall and DDoS protection measures
  • Automatic daily backups

Retention Period

Your data is retained while your account remains active. After account closure, financial records are kept for up to 5 years as required by law, after which they are securely deleted.

Never share your password or login details with anyone. 13bet will never ask for your password by phone or email.

04

Cookies & Tracking Technologies

13bet uses cookies and similar technologies on its website to enhance your browsing experience. These cookies remember your session details and help the site load faster.

Types of Cookies

  • Essential Cookies: To maintain login sessions and ensure account security.
  • Performance Cookies: To understand which sections of the site are used most.
  • Functionality Cookies: To remember your preferred language and settings.

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the site to stop working.

13bet does not use any third-party advertising or tracking cookies that monitor your activity on other websites.

05

Sharing Information with Third Parties

13bet does not generally share your personal information with third parties. However, limited information may be shared in the specific circumstances outlined below:

  • Payment Processors: Information required to process transactions via Mobile Banking, Nagad, and Rocket.
  • Identity Verification Services: With licensed verification agencies to complete the KYC process.
  • Law Enforcement: Only the minimum necessary information, in response to a court order or lawful investigation.
  • Licensing Authority: For audits and oversight by regulatory authorities.

In any of the above cases, only the minimum necessary information is shared. All third parties are required to comply with strict confidentiality agreements.

13bet never sells or transfers your information to advertisers, data brokers, or other gaming companies.

06

Your Rights

13bet believes every user should have full control over their own data. You have the following rights:

  • Right to Access: You can request to see what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
  • Right to Data Portability: You can receive your data in a machine-readable format.
  • Right to Object: You can object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. In cases where certain data must be retained due to legal obligations, you will be informed of the reason.

07

Minor Protection

13bet strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and any suspicious account is suspended immediately.

  • Date of birth is verified during registration
  • Age is verified through identity documents as part of the KYC process
  • No data is collected from minors; if collected inadvertently, it is deleted immediately
  • Parents with concerns can contact our support team directly

If you believe a minor is using 13bet, please notify our support team immediately.

08

Payment Information Security

All financial transactions on 13bet are fully secure. Full payment card numbers are never stored in our systems. Mobile banking account numbers are used solely for transaction verification and are kept encrypted at all times.

  • PCI DSS security standards are maintained
  • All financial data is encrypted with AES-256
  • Transaction details are accessible only to authorized personnel
  • Additional security checks are performed on every transaction

If you notice any suspicious transactions, please report them to our support team immediately. We will investigate within 24 hours.

09

Policy Updates

13bet may update this Privacy Policy from time to time. You will be notified of any significant changes via email or in-app notification. For minor updates, the revision date on this page will be changed accordingly.

  • At least 14 days' notice will be given before any major changes take effect
  • You will have the option to close your account if you do not agree to the updated policy
  • Copies of previous policy versions will be provided upon request

Continued use of the platform after a policy change will be considered as your acceptance of the updated policy.

10

Contact Us

For any questions, concerns, or complaints about our Privacy Policy, our dedicated privacy team is always ready to help. We typically respond within 48 hours.

Live Chat

24/7 Support Available

Why Choose 13bet

Your Information Maximum Protection

13bet is more than a gaming platform — it's a place you can trust. We put your security first at every step.

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Military-Grade Encryption

We use 256-bit SSL encryption, the same standard trusted by the world's leading banks and government agencies. Every piece of your information is fully protected.

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Your data is never sold — not ever.

Your name, phone number, and email are never sold to advertisers or third parties. That is our promise.

Instant Breach Alerts

In the event of a security breach, affected users will be notified by email within 72 hours and immediate protective measures will be taken.

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Transparent Data Use

The purpose for using your data is always clearly stated. No hidden agendas, no fine-print traps.

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You Control Your Data

You can request to view, correct, or delete your data at any time. We are required to respond within 30 days.

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International Standards Compliance

We comply with GDPR and international data protection standards. Licensed authorities conduct regular audits of our systems.

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