By using 13bet Terms and Conditions —
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By using 13bet (hereinafter referred to as the "Platform", "we", "us"), you confirm that you have read, understood, and fully accepted these Terms and Conditions. These Terms and Conditions Legally binding and applies to the 13bet.plus website, mobile app, and all associated services.

These Terms and Conditions apply to all users in Bangladesh and every other country where 13bet operates. Accessing the platform from a jurisdiction where online gaming is legally prohibited is entirely at your own risk.

These Terms and Conditions of 13bet's Privacy Policy and Responsible Gaming Policymust be read together with. These documents complement each other and collectively govern your relationship with 13bet.

To open an account with 13bet, you must provide accurate and complete information. Registering with false or incomplete information is strictly prohibited and may result in account closure.

Information Required for Registration:

• Full legal name (as shown on national ID)
• Valid mobile number (Mobile Banking/Nagad number for Bangladesh)
• Accurate date of birth (required for 18+ verification)
• Current Address
• Email address (if applicable)

One Account Policy:

Only one 13bet account is permitted per person, household, address, device, or IP address. If multiple accounts are found, all accounts will be immediately closed and all balances and bonuses may be forfeited.

13bet is a responsible gaming platform. We strictly ensure that only individuals aged 18 or above may use our services. We reserve the right to verify your age and identity at any time in accordance with our Terms and Conditions.

Documents required for KYC verification:

• Scanned copy of National ID (NID) or passport
• Recent selfie (holding your document)
• Proof of address (utility bill or bank statement)
• Proof of payment method ownership

13bet reserves the right to hold withdrawals until KYC verification is complete. Providing false information during verification will result in permanent account closure.

13bet works with Bangladesh's most popular mobile payment systems. All terms and conditions regarding deposits and withdrawals are detailed below.

Deposit Rules:

• Minimum deposit amount is BDT 500 (five hundred taka)
• Only use Mobile Banking, Nagad, or Rocket accounts registered in your own name
• Deposits via third parties are strictly prohibited
• Deposits are typically credited to your 13bet account within 5 minutes

Withdrawal Rules:

• Minimum withdrawal amount is BDT 1,000 (one thousand taka)
• Withdrawals can only be made to the same payment method used for the deposit
• Only accounts with completed KYC verification are eligible to make withdrawals
• Maximum processing time is 24 hours (typically within 30 minutes)
• Winnings derived from bonuses are subject to wagering requirements before withdrawal

13bet regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which form part of the overall Terms and Conditions. Please read the applicable bonus terms carefully before claiming any offer.

General Bonus Policy:

• The welcome bonus is available to first-time depositors only and can be claimed once per account
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first
• Wagering requirements are generally 10–30 times the bonus amount
• Bonuses will be forfeited if wagering requirements are not completed within the specified timeframe
• Bonus wagering does not apply to certain games or applies at a reduced rate
• 13bet reserves the right to cancel bonuses if abuse is suspected

Specific terms and conditions apply to all games on 13bet, including Sports Betting, casino, Live Casino, and slots. Failure to comply with these rules may result in bets being voided or winnings being forfeited.

Sports Betting:

• Bets cannot be changed once they have been finalized
• Odds may change after publication; the odds at the time of placing your bet will apply
• 13bet reserves the right to void or refund bets in the event of a match abandonment or unforeseen circumstances
• 13bet is not liable for bets lost due to connection issues during live betting

Casino and Slots:

• All game outcomes are determined by certified RNG (Random Number Generator)
• Winnings resulting from a technical error may be voided
• Exploiting vulnerabilities in game software is strictly prohibited

The following activities are strictly prohibited under 13bet's Terms and Conditions. Violation of these prohibitions will result in permanent account closure and may lead to legal action.

• Opening or operating an account using another person's identity
• Creating multiple accounts to claim bonus benefits
• Money laundering or transacting with funds from illegal sources
• Hacking or attempting to manipulate game software
• Placing bets using bots or automated software
• Colluding with other players to manipulate game outcomes
• Exploiting any technical vulnerability (bug/exploit) on the platform to gain an unfair advantage
• Accessing the platform from a restricted region using a VPN or proxy

13bet treats the protection of your personal information as its highest priority. Our platform uses SSL encryption technology to secure all data transmissions. Your information is never sold to third parties.

The information we collect is used solely for account verification, payment processing, ensuring responsible gaming, and meeting legal obligations. For more details, please refer to our Privacy Policy Read.

• Your data is stored on secure servers
• Payment details are never stored in our system
• Information may be disclosed to authorities if required for a legal investigation
• You have the right to request deletion of your data

13bet believes gaming is for entertainment, not addiction. A key part of our Terms and Conditions is ensuring responsible gaming. We provide a range of tools to help you stay in control of your gaming activity.

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Self-Exclusion: Option to temporarily suspend your account for a set period
• Reality Check: Periodic reminders of gaming session duration
• Cooling-Off Period: Option to take a temporary break from betting

If you feel that gaming is getting out of your control, please contact our support team or Responsible Gaming Visit the page.

13bet reserves the right to suspend or permanently close an account without prior notice under the following circumstances:

• Any violation of the terms and conditions
• Providing false information or identity fraud
• Suspicious financial activity or money laundering
• Bonus abuse or operating multiple accounts
• Evidence of account use by a minor
• Directives from law enforcement authorities

Voluntary Account Closure:

If you wish to close your account yourself, please contact 13bet support. Withdraw any available balance before closing. Any remaining valid balance will be refunded after the account is closed.

If you have a complaint or dispute, please contact 13bet's customer support team first. We take all complaints seriously and work to resolve them as quickly as possible.

Complaint Process:

• Step 1: Submit a written complaint to the 13bet support team
• Step 2: An initial response will be provided within 7 business days
• Step 3: Complex cases will be fully resolved within 30 days
• Step 4: If no satisfactory resolution is reached, escalate the complaint to the licensing authority

13bet reserves the right to update or modify these Terms and Conditions at any time. Users will be given advance notice of any significant changes. Continued use of the platform after updated terms are published constitutes acceptance of the new terms.

• The date of any changes will always be displayed at the top of the page
• Email or SMS notifications will be sent for major changes
• You have the option to close your account if you do not agree to the updated terms

Last Updated: January 2026. For any questions regarding these Terms and Conditions, please contact our support team.